



RECO | Frequently Asked Questions
Why Would I Hire a Private Investigator?
A private investigator helps when you need reliable, impartial, and professionally documented information about a situation that you cannot—or prefer not to—investigate yourself. Private investigators rely on observation, lawful information gathering, and factual reporting rather than assumptions or speculation.
If you suspect fraud, misconduct, theft, or other inappropriate behaviour, an independent investigator can provide objective findings and help establish the facts. Furthermore, if you intend to pursue legal action or seek compensation, it is often highly beneficial for the investigation to have been conducted by an independent third party. Professionally documented evidence may carry significantly greater credibility than information gathered personally.
Is the Service Expensive? Is It Worth the Investment?
Every RECO assignment is individually priced based on the time, resources, and expertise required.
In many cases, just a few hours of surveillance or open-source intelligence (OSINT) research can uncover crucial information that saves significant time, stress, and potentially substantial financial or legal costs.
Before any work begins, every client receives a clear explanation of what the assignment includes, what methods will be used, and what the estimated costs will be. You only pay for meaningful investigative work—not unnecessary hours.
All assignments are carried out transparently and documented in a comprehensive report that can support business decisions, internal investigations, or legal proceedings where appropriate.
Our investigations are conducted exclusively by trained and experienced private investigators who operate in full compliance with applicable laws and professional ethics.
Most importantly, we only accept assignments when we genuinely believe we can provide value to the client. We do not undertake investigations that are unlikely to produce meaningful results.
It is also worth noting that, depending on the jurisdiction and the circumstances of a legal dispute, the costs of a professionally conducted private investigation may, in some cases, be recoverable as part of legal costs if awarded by the court.
How Will I Be Billed?
RECO's billing process is straightforward, transparent, and designed to protect both the client's privacy and financial predictability.
For private individuals, we invoice 50% of the estimated total assignment cost before work begins, with the remaining balance invoiced upon completion of the assignment and delivery of the final report or agreed deliverables.
Corporate clients may, upon request, receive invoices described as "Security Consulting Services" to help maintain confidentiality within their organization. This option is particularly useful for internal investigations where discretion is essential.
Every invoice includes a clear breakdown of the work performed and the services provided. Invoices are normally issued electronically with 14-day payment terms, although milestone billing can be arranged for larger or long-term projects.
How Do I Contact RECO? How Confidential Is the Process?
Contacting RECO is simple, secure, and completely confidential.
You can reach us by email, telephone, or through our online contact form. If you prefer, you may even describe your situation anonymously during your initial enquiry.
All client information, communications, and investigative material are handled with the strictest confidentiality and protected using secure data management practices. We never disclose client information to third parties unless required by law, and we do not retain personal data longer than necessary.
No assignment begins until we have carefully discussed your situation together and you have approved the proposed course of action. Your privacy, trust, and confidentiality remain our highest priorities throughout the entire process.
