Missing person investigation
When a loved one goes missing, every moment matters. RECO provides professional and confidential missing person investigation services to help locate individuals as quickly and effectively as possible.
Our experienced private investigators work alongside families, legal representatives, and, where appropriate, public authorities to gather information, identify leads, and support the search using lawful investigative methods.
Professional Search & Investigation Services
Every missing person case is different. Our investigators develop a tailored investigation strategy based on the available information and the specific circumstances of the disappearance.
Our services may include:
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Establishing the individual's last known movements and creating a detailed timeline.
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Field investigations and surveillance to identify potential leads and locate the missing person.
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Digital investigations, including open-source intelligence (OSINT), social media analysis, and other publicly available information.
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Witness interviews and information gathering where appropriate.
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Cooperation with law enforcement, legal representatives, and voluntary search organisations when appropriate.
Fast Response & Complete Confidentiality
Time is often the most important factor in a missing person investigation. Early action can significantly increase the likelihood of locating the individual and preserving valuable information.
RECO responds quickly, works methodically, and handles every case with the highest level of discretion and professionalism. Throughout the investigation, we maintain close communication with the client while respecting the privacy and legal rights of all parties involved.
Professional, Ethical & Lawful
All investigations are conducted in accordance with Finnish legislation, GDPR, and professional investigative standards. Our objective is to provide reliable information, practical assistance, and peace of mind during an exceptionally difficult situation.
Pricing
Initial Investigation (minimum 3 hours): €240
Includes planning, investigation, documentation, and reporting.
Additional Investigation Time: €80 per commenced hour
Prices do not include travel expenses, accommodation, official fees, or other assignment-specific costs that may arise during the investigation.
RECO Process description
Initial Contact
The client contacts RECO by email at info@recopalvelut.fi. A RECO professional will then get in touch to arrange an initial consultation to discuss the assignment and begin the planning process.
Assignment Planning Meeting
The first meeting is designed to understand the client's objectives and introduce RECO's services, investigative methods, and operational process. The primary purpose of the meeting is to establish a clear framework for the assignment, define the scope of work, and identify the key success criteria. During the meeting, AI-assisted transcription is used to produce accurate written meeting minutes and record the information required for the service agreement.
Service Agreement & Quotation
If necessary, a follow-up meeting will be arranged. During this meeting, a RECO professional presents a proposed investigation plan, a detailed cost estimate, and an expected project timeline. At the conclusion of the meeting, the client may either sign the service agreement electronically or confirm acceptance via email.
50% Advance Payment
Before the assignment begins, RECO invoices 50% of the estimated total project cost. Work will not commence until the advance payment has been received. The remaining 50% is invoiced upon completion of the assignment. The final investigation report and all supporting evidence will only be released after full payment has been received.
Assignment Execution
Assignments may be carried out either in close cooperation with the client, with regular communication and coordination, or independently with minimal client involvement, depending on the agreed approach. Every assignment is conducted by a minimum of two investigators. One investigator operates in the field while the second serves as the Operations Controller, coordinating the investigation, monitoring progress, providing remote support, and assisting the field investigator throughout the operation. The Operations Controller is included as part of RECO's standard operating model and does not result in any additional cost to the client.
Reporting & Delivery of Evidence
Once the assignment has been completed, RECO prepares a comprehensive, professional investigation report summarizing all relevant findings. All agreed evidence, documentation, photographs, videos, and other supporting material are delivered to the client. Any remaining assignment-related material that is not required for delivery is securely destroyed in accordance with RECO's data retention and privacy policies.
Success Guarantee RECO offers a Success Guarantee of up to 50% of the assignment fee.
A refund may be granted if:
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The assignment cannot be completed successfully.
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The assignment is terminated by mutual agreement with the client.
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The evidence obtained is insufficient to support the agreed objective.
Please note: No refund will be granted solely because no criminal activity, misconduct, or other wrongdoing is discovered. Establishing that no misconduct has occurred is also considered a successful investigative outcome and is not grounds for compensation.
RECO Terms of Operation
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Confidentiality & Data Protection - RECO follows strict confidentiality and data protection standards. All documented material is stored securely and processed in accordance with the EU General Data Protection Regulation (GDPR). Every assignment is handled with discretion, professionalism, and complete confidentiality. All reports and investigative findings are delivered exclusively to the client who commissioned the assignment.
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Assignment Acceptance - RECO accepts assignments only when we believe they can be carried out professionally, legally, and with a reasonable likelihood of achieving the agreed objectives.
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Client Understanding & Cost Approval - An assignment will only commence once the client fully understands the scope of the investigation, its requirements, and the estimated costs. RECO may require written confirmation of cost approval before work begins.
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Reporting & Timelines - RECO strives to complete every assignment within the agreed timeframe and delivers clear, professional, and practical reports tailored to the client's intended use.
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Cost Efficiency & Thoroughness - Every assignment is carried out as efficiently and cost-effectively as possible without compromising legality, professional ethics, or the quality and thoroughness of the investigation.
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Changes to the Agreement - Any amendments to the assignment or service agreement must be made in writing and will form an official appendix to the original agreement.
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Limitation of Liability - RECO shall not be liable for any direct or indirect damages exceeding those expressly agreed upon in writing with the client. RECO shall not be liable for consequential, incidental, or indirect losses arising from the assignment.
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Refund Policy - Before an assignment begins, the client is invoiced 50% of the estimated total project value. This advance payment is non-refundable.
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If the assignment cannot be completed successfully, RECO may refund up to 50% of the remaining balance (the final invoice amount).
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Refunds may be considered if:
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The evidence obtained is insufficient or unusable for the agreed purpose.
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The assignment is interrupted due to a force majeure event.
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The assignment is terminated by mutual agreement between RECO and the client.
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Refunds will not be granted if:
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No criminal activity, fraud, or misconduct is discovered.
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The agreed project timeline is exceeded.
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Unforeseen operational expenses arise during field work.
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Force Majeure - RECO shall not be liable for delays or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, legal restrictions, illness, government actions, or the acts or omissions of third parties.
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Disclosure of Information to Third Parties - RECO will not disclose any information relating to an assignment to third parties without the client's prior written consent, unless disclosure is required by applicable law or by a competent public authority.